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Plan Manager

Company Name:
ING Financial Services
Job Title Plan Manager
Requisition # 23030BR
Business Unit Voya Financial
Job Family Operations
Position Location Windsor - CT
Department Name Windsor Corp TPA Plan Mngmt
No. of Openings 1
Full-Time or Part-Time Full-Time
Relocation Assistance Offered? No
We will consider candidates willing to: Work at Position Location specified above only
Salary Salary Commensurate with Experience
What is Voya?
Voya Financial, Inc. (NYSE: VOYA), which has rebranded from ING U.S., is composed of premier retirement, investment and insurance companies serving the financial needs of approximately 13 million individual and institutional customers in the United States. The company's vision is to be America's Retirement CompanyTMand its guiding principle is centered on solving the most daunting financial challenge facing Americans today - retirement readiness.
Working directly with clients and through a broad group of financial intermediaries, independent producers, affiliated advisors and dedicated sales specialists, Voya provides a comprehensive portfolio of asset accumulation, asset protection and asset distribution products and services. With a dedicated workforce of approximately 7,000 employees, Voya is grounded in a clear mission to make a secure financial future possible - one person, one family, one institution at a time.
Key facts about Voya Financial:
Atop-fiveretirement plan provider based on number of plans, participants and assets1
$511 billionof assets under management and administration
A full-service asset manager with93%of fixed-income and84%of equity assets outperforming their benchmarks on a 5-year basis2
Atop-tierindependent broker-dealer network in the U.S.3
Atop-tierprovider of life insurance4
Atop-10medical stop-loss coverage provider in the U.S.5
Voya serves approximately13 millioncustomers through200,000points of distribution
Voya employs approximately7,000people
1Pensions & InvestmentsDefined Contribution Record Keepers Survey, March 2014 (ING U.S. data provided as of 9/30/2013)
2As of year-end 2013
3InvestmentNewsBD Data Center
4LIMRA U.S. Individual Life Insurance Sales in the U.S. 3Q 2013 Participant
5MyHealthGuidenewsletter rankings as of 2/11/2014; does not include most managed healthcare providers
What are the job responsibilities? -Manages all aspects of specific sponsored plans, maintain and enhance relationships with existing clients, and help to contribute to increased profitability.
-Services as primary customer contact for specific sponsored plans
-Resolves service and communication issues through direct contact with sponsors, other customers and internal functional units (money in, money out, technical services)
-Participates in relationship management with plan sponsors and customers.
-Collaborates with sales, record keeping and operations staff to ensure plan alignment
-Contributes to product development and process improvement efforts
-Directly resolves complex service and communications issues with customers
-Identifies and assists with plan retention opportunities, sponsors, distribution and TPAs.
-Other duties as assigned.
Who is our ideal candidate? Our ideal candidate is a detail-oriented team player who has a passion for providing exceptional customer service.
-The individual must have the ability to build rapport and develop strong relationships with internal and external business partners as well as possess outstanding communication skills.
-A college degree with 3 to 5 years equivalent work experience in Defined Contribution administration are required.
-Candidates must possess FINRA (formerly NASD) Series 6 registration.
-The individual must be computer savvy in Excel, Word and Outlook and must also quickly learn Voya proprietary systems.
-Knowledge of the OMNIPLUS recordkeeping system is preferred but not required.
What else can we tell you?
At Voya, we truly believe in making things easier for our employees and clients. We understand the link between employee and customer satisfaction and want to offer you a different type of employee experience that recognizes your contribution and acknowledges individual needs, interests and stages in life.
Our facility in Windsor, CT is one of the largest office developments built in the Greater Hartford Area. The site is centrally located, has good highway access and plenty of room for on-site parking. In addition, there is a full-service cafeteria, an on-site fitness facility, and much more. The site is a smoke-free building and business casual attire is currently the standard.
In addition to a competitive salary and bonus plan, we offer:
Medical and dental coverage for employees, their spouses, children and domestic partners.
401K Savings Plan with a dollar for dollar match for the first 6% of eligible pay, multiple investment options, and immediate eligibility and vesting after 4 years.
Paid Time Off (PTO) bank of days for employees to use for any reason; 20 days in first full year of employment, 23 days beginning in the fifth year of employment.
Health and dependent care spending accounts available. Company provided life insurance for employees; may purchase additional for self, spouses and children.
Company holidays based on the NYSE calendar, jury duty, military leave, bereavement and community service time.
Opportunities for professional growth and much more!
Voya is an equal opportunity employer and we are committed to maintaining a diverse workforce. Our company has been recognized for many of our diversity practices:
Perfect score in the Human Rights Campaign's annual Corporate Equality Index for seven straight years (2007-2014).
A World's Most Ethical Company by Ethisphere Institute (2014).
Received a Catalyst Award that honors exceptional initiatives from companies that support and advance women in business.
Diversity Inc. Noteworthy Top 25 Companies (2011)
National Gay and Lesbian Chamber of Commerce, Financial Services Diversity Corporation of the Year, 2011
Job sites have been another target for scammers. You should know:
Voya will never ask you to pay a fee to become employed. We also provide all equipment to perform your job.
Voya employees are then provided a password-protected site to provide personal information after they begin employment.
All of our jobs can be viewed at our career web site
If you feel that you've been a victim of fraud, contact:
Your local law enforcement officials.
The Federal Trade Commission. ( ).
The web site with the job posting in question.

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