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Instructional Designer Job

Company Name:
Travelers Insurance
Instructional Designer Job
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Travelers
Date:Jul 26, 2014
Location:Windsor, CT, USA
Solid reputation, passionate people and endless opportunities.
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
We are seeking professionals who are as passionate about pervasive learning and knowledge-sharing as we are. Our flagship Claim University training facility in Windsor, Conn. is designed to build on our long tradition of providing customers with highly-trained, expert Claim professionals. Our 108,000-square-foot state of the art educational facility provides Travelers' Claim professionals the in-depth hands-on training and expertise they need to provide knowledgeable, accurate and efficient claim service for customers and agents.
Claim University delivers hands-on training for about 8,500 students annually through a variety of on-site labs, including:
- A property lab with two full-size, fully-furnished resident homes complete with full mechanicals; one full-size, fully-stocked commercial convenience store with full mechanicals; and numerous smaller-scale mock-up demonstrations showing construction detail to support material identification, damage reparability and installation procedures
- An auto lab containing approximately 30 damaged vehicles to demonstrate various types of damage; working demonstrations of different auto mechanical, electrical and body systems; and a frame machine, lift and paint booth
- An industry-first heavy equipment lab with construction equipment, crane boom, dump truck, tractor-trailers, refrigerated truck and numerous smaller mechanical mock-ups
And through alternative delivery channels including Web casting, video streaming, video conferencing and learning embedded in the tools employees use every day, Claim University also provides long-distance training for approximately 10,000 additional employees.
RESPONSIBILITIES:
- Designs learning solutions that accomplish specific, measurable objectives in support of Claim/line of business strategy.
- Creates performance based solutions in support of instructional design plan, e.g.: classroom instructor materials/ facilitator guides; distance learning platforms; performance based resources.
- May lead design projects to delivering applicable learning solutions.
- Understands and usually participates in solution development processes.
- Uses a range of formats and instructional design strategies to optimize results.
- Understands impact of learning solution on business strategy.
- Applies evaluative information to improve/enhance learning solutions.
- Provides feedback to CU partners on program effectiveness and opportunities for improvement.
Qualifications:
College degree or equivalent experience in adult learning techniques, instructional design, and customer service.
- 5 - 10 years of professional experience.
- Knowledge and demonstrated application of instructional design and adult learning theory required.
- Experience applying instructional design models.
- Excellent PC skills. Experience using training development tools/applications a plus (e.g. SharePoint, Articulate and Lectora).
- Demonstrable focus on continuous self-development and exploring new trends, strategies and practices as learning and development evolves.
- Project management experience preferred.
- Experience writing and developing training materials preferred.
- Professional learning and development credentials preferred.
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Job Category: Claim
Job ID:814299
Nearest Major Market:Hartford
Job Segments:Instructional Designer, Education
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