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BDMF Operations Coord

Company Name:
ING Financial Services
Job Title BDMF Operations Coord
Requisition # 22238BR
Business Unit Voya Financial
Job Family Operations
Position Location Windsor - CT
Department Name BD Resource Center
No. of Openings 1
Full-Time or Part-Time Full-Time
Relocation Assistance Offered? No
We will consider candidates willing to: Work at Position Location specified above only
Salary Salary Commensurate with Experience
What is Voya?
Voya Financial (NYSE: VOYA), which is rebranding from ING U.S., is a premier retirement, investment and insurance company serving the financial needs of approximately 13 million individual and institutional customers in the United States. Our vision is to be America's Retirement Company and our guiding principle is centered on solving the most daunting financial challenge facing Americans today- retirement readiness.
Working directly with clients and through a broad group of financial intermediaries, independent producers, affiliated advisors and dedicated sales specialists, Voya provides a comprehensive portfolio of asset accumulation, asset protection and asset distribution products and services. With a dedicated workforce of approximately 7,000 employees, Voya is grounded in a clear mission to make a secure financial future possible - one person, one family and one institution at a time.
Key facts about Voya Financial:
Atop-fiveretirement plan provider based on number of plans, participants and assets1
$511 billionof assets under management and administration
A full-service asset manager with93%of fixed-income and84%of equity assets outperforming their benchmarks on a 5-year basis2
Atop-tierindependent broker-dealer network in the U.S.3
Atop-tierprovider of life insurance4
Atop-10medical stop-loss coverage provider in the U.S.5
Voya serves approximately13 millioncustomers through200,000points of distribution
Voya employs approximately7,000people
1Pensions & InvestmentsDefined Contribution Record Keepers Survey, March 2014 (ING U.S. data provided as of 9/30/2013)
2As of year-end 2013
3InvestmentNewsBD Data Center
4LIMRA U.S. Individual Life Insurance Sales in the U.S. 3Q 2013 Participant
5MyHealthGuidenewsletter rankings as of 2/11/2014; does not include most managed healthcare providers
What are the job responsibilities? Operations Coordinators have a variety of responsibilities. These may include:
-Indexing and preparing incoming paperwork to be sent for processing
-Reviewing paperwork for accuracy / good order.
-Processing distributions, ACH / wire transactions, journal entries, ACAT transfers and other transactions
-Working with sales representatives and internal business partners to resolve NIGO issues.
-Researching and resolving issues.
-Fielding inbound calls from ING Sales Representatives and Clients.
-Executing securities trades and providing quotes.
-Explaining trade procedures to callers.
-Building new accounts.
-Granting systems access.
Who is our ideal candidate? Our ideal candidate is a high performer who has consistently demonstrated the following:
- Attention to detail
- Ability to multi-task
- Outstanding written and verbal communication skills, including over the phone. Previous phone experience a plus.
- FINRA 6, 7, 63 or 24 licenses are a plus.
-Series 7 required within six months of date of hire.
- Excellent customer focus and customer service skills
- Ability to build strong relationships
- Operational experience within a broker-dealer.
- Experience working with brokerage platforms. Experience working with Pershing / NetX360 preferred.
- Excellent problem solving skills
What else can we tell you?
Our new facility in Windsor, CT is one of the largest office developments built in the Greater Hartford Area. The site is centrally located, has good highway access and plenty of room for on-site parking. In addition, there is a full-service cafeteria, an on-site fitness facility, and much more. The site is a smoke-free environment and business casual attire is currently the standard
In addition to a competitive salary and bonus plan, we offer:
Medical and dental coverage for employees, their spouses, children and domestic partners.
401K Savings Plan with a dollar for dollar match for the first 6% of eligible pay, multiple investment options, and immediate eligibility and vesting after 4 years.
Paid Time Off (PTO) bank of days for employees to use for any reason; 20 days in first full year of employment, 23 days beginning in the fifth year of employment.
Health and dependent care spending accounts available. Company provided life insurance for employees; may purchase additional for self, spouses and children.
Company holidays based on the NYSE calendar, jury duty, military leave, bereavement and community service time.
Opportunities for professional growth and much more!
Voya is an equal opportunity employer and we are committed to maintaining a diverse workforce. Our company has been recognized for many of our diversity practices:
Perfect score in the Human Rights Campaign's annual Corporate Equality Index for seven straight years (2007-2014).
A World's Most Ethical Company by Ethisphere Institute (2014).
Received a Catalyst Award that honors exceptional initiatives from companies that support and advance women in business.
Diversity Inc. Noteworthy Top 25 Companies (2011)
National Gay and Lesbian Chamber of Commerce, Financial Services Diversity Corporation of the Year, 2011
Job sites have been another target for scammers. You should know:
Voya will never ask you to pay a fee to become employed. We also provide all equipment to perform your job.
Voya employees are then provided a password-protected site to provide personal information after they begin employment.
All of our jobs can be viewed at our career web site
If you feel that you've been a victim of fraud, contact:
Your local law enforcement officials.
The Federal Trade Commission. ( ).
The web site with the job posting in question.

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The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.